Safety Tips

  1. PROTECT YOUR IDENTITY Never share personal or private information like your date of birth or bank account details.
  2. BE SCAM AWARE If you feel the deal is too good to be true, it probably is
  3. DEAL WITH LOCALS People offering to buy your goods sight unseen could be scammers.
  4. MEET IN PUBLIC Meet in public to exchange goods, take a friend or tell someone where you are going.
  5. BLOCK AND REPORT SCAMMERS If something doesn't seem right in your correspondence with a buyer or seller, use the block and report feature.
  6. DEAL WITH CASH People who ask you to use Western Union or other payment services are likely to be scammers.
  7. WE DON'T ASK FOR ACCOUNT DETAILS Don't ever give them out by email or phone.
  8. COMMUNICATE THROUGH TRADEROO While using Traderoo messaging your details remain private.
  9. BE WARY OF COURIER PICKUPS Scammers try to use fake couriers or 3rd parties to steal goods and money from unwary sellers.
  10. DON'T SEND OR ACCEPT ONLINE MONEY TRANSFERS Scammers try to transfer money online, for greater safety conduct face to face transactions.
  11. FINANCIAL TRANSACTIONS SHOULD BE SIMPLE If selling or buying is not simple, be wary of a potential scam.
  12. KEEP YOUR TRANSACTION LOCAL Traderoo is for local deals only. Don't deal with buyers or sellers who are interstate or overseas.
  13. DON'T ACCEPT PARTIAL PAYMENTS Buyers who want to take the item and pay for only part of it should not be trusted.
  14. ASK QUESTIONS AND BE AN AWARE BUYER Ask questions of the seller and inspect the item before you pay to avoid disappointment.
  15. BE WARY OF HAVING ITEMS SHIPPED You may lose your money if the item never arrives.
  16. KEEP YOUR SYSTEM UPDATED Always install the latest software updates and use a virus scanner.
  17. REPORT ABUSIVE OR SUSPICIOUS BEHAVIOUR Trust and safety are important to us. If something doesn't seem right, report it to us.
  18. SAFETY FOR OUR USERS IS TOP PRIORITY Follow our safety tips and report people conducting dodgy activity on Traderoo.

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